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You are here: Foswiki>ATLAS Web>GeneralDocumentation>HSM6780CreateServiceDataFile (24 Feb 2014, CarstenAulbert)Edit Attach
Create Service Data File for 6780
In case a hard drive is about to fail (or has already failed), Oracle support needs one special file collection, to create this, please run this on the virtualbox image running on FAI (oracle6780 or 10.20.20.200) and upload the resulting file /tmp/servicedata.zip to Oracle:
/opt/SUNWsefms/bin/supportData -d 172.28.3.202 -p /tmp/ -o servicedataDirect access to CAM is possible via port forwarding, e.g.
-L 6789:oracle6780:6789
-- CarstenAulbert - 04 Jan 2011
DocumentationForm edit
| Title | Create Service Data File for 6780 |
| Description | Oracle support needs to evaluate this file for further actions |
| Tags | 6780, hsm, mds, broken disk |
| Category | Admin |
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Topic revision: r3 - 24 Feb 2014, CarstenAulbert
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